Welcome to CineForm Support
CineForm offers a vareity of ways for you to access technical support, depending upon your needs and preferences.
FAQs : Introduction to CineForm and our Products/Technology 
These FAQs cover introductory questions about CineForm products, technology, purchasing, activation, and other general topics. If you’re new to CineForm you might find this good reading!
FAQs : Product, Technology, and Workflow Details
These FAQs are hosted on the CIneForm Tech Blog and cover more technical topics about CineForm products, technology, and workflow. If you’re already a CineForm customer, or want to dive deeper into specific topics, this is the place for you.
Tech Notes are highly detailed, may contain graphics, and cover a wide variety of topics. All Tech Notes are offered in the CineForm Tech Blog. You can search for topics based on product, technology, solution, and more. You can also post comments to tech blog posts and learn from our other interactive posts.
Updates
CineForm product updates are made available at frequent but irregular intervals. If you have purchased a CineForm product, you can view availalble updates and download them for free.
Download Updates
Go to our Download page for Trials and Updates.
Update Logs
View CineForm product update logs hosted on our CineFrom Tech Blog.
CineForm allows you to send trouble tickets online via the CineForm Support Center. Please define your problem in sufficient detail with machine configuration, identify any unique challenges, and submit your request for support online. A CineForm support representive will respond to your question within 72 hours.
Resources
The entire CineForm team in committed to industry thought leadership and superior customer support.
In addition to the CineForm Tech Blog, CineForm employees participate in numerous public forum sites, the most active of which is the CineForm forum at www.DVInfo.net/conf.
CineForm's CTO, David Newman, manages his own technology blog which is often CineForm related, but David also expounds on various technology topics related to the industy served by CineForm: CineForm Insider
Additional Support
If you cannot access the information you need via any of the platforms above, please don't hesitate to contact us via email at support@cineform.com.